Who we are
Our website address is: https://wellnessonwest.ca.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Jane Software: To facilitate booking, payments, and communication securely.
- Service Providers: Trusted third parties who assist in delivering our services, under strict confidentiality agreements.
- Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
What rights you have over your data
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccuracies in your personal information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Data Portability: Request that your data be transferred to another service provider, where feasible.
To exercise your rights, please contact us at info@wellnessonwest.ca.
Information We Collect
We may collect and process the following types of personal information:
- Personal Details: Name, date of birth, contact information (e.g., email address, phone number).
- Health Information: Any health or medical details necessary for providing our services, as submitted by you through Jane.
- Payment Information: Billing details for payment processing (e.g., credit card information).
- Usage Information: Data about how you interact with our services on Jane, including appointment bookings and communication preferences.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide and manage our services, including appointment scheduling, billing, and communication.
- Compliance: To meet legal, regulatory, or insurance requirements.
- Improvement: To enhance the functionality and user experience of our services.
- Communication: To contact you with service-related updates or notifications.
Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on our website or upon request.
